What Happens to Your Car While Your Insurance Claim Is Ongoing

Roadside recovery is just the first step after an accident. Once your car is towed away, you don't want to worry about it sitting somewhere forgotten about. The good news is that there's a proper process for this, and your vehicle is safely looked after while the insurance company figures everything out.

A storage facility with 24/7 CCTV surveillance removes that risk. It will keep your car safe until it’s inspected, repaired, or collected.

Where Is Your Car Taken After Roadside Recovery?

A recovery truck picks up your car and takes it straight to a secure storage facility designed for vehicles damaged in accidents.

The vehicles are then kept under surveillance to keep them exactly as they were after the crash. If you're using a car accident claims management company, the company will provide storage for you.

Why You Shouldn’t Drive Your Car Home After an Accident?

A lot of people ask this: "Why not let me drive it home or park it on my driveway until it's fixed?"

Fair question! But the answer is not that simple. Your car might not be safe to drive due to dodgy brakes or other hidden damage. Moving it yourself could make things worse.

Plus, the insurance company usually needs the car to remain in place for inspections. They have to see the damage exactly as it happened to decide who's at fault and what to pay for.

So, keeping it in a storage facility with 24 hours CCTV surveillance is the best option.

What to Expect When Your Car Is in 24/7 CCTV Surveillance After an Accident?

While your claim is going through, your car just... sits there safely.

No one's driving it around, fiddling with it, or using it for parts. It's not touched unless an expert needs to look at it properly. The place is completely protected with a boundary wall and a storage facility with 24/7 CCTV surveillance to support your accident claims.

This means when someone from the insurance comes to check it out, they see the real damage from the accident, not anything new that happened afterwards. It keeps everything fair and straightforward.

Why Does the Repair Not Start Right Away After the Accident?

You might think, "It's damaged… just fix it!" But insurers can't always jump straight in.

They need to:

• Work out who was responsible (liability, they call it).
• Get an engineer to look and quote for repairs.
• Sometimes, wait for police reports or statements from the other driver.

If it's a simple bump with no arguments, the settlement can be quick. But it takes time to sort things out if there's disagreement or injuries involved.

During this wait, storage protects your car so nothing gets worse.

Vehicle Inspection in a 24/7 CCTV Storage Facility

At some point, an independent engineer (not your mechanic, usually someone neutral from your insurance) will come to the storage place to examine your car.

They'll check the damage and decide:

• Can it be repaired, and how much will it cost?
• Is it a write-off?

Sometimes they need to visit multiple times if things aren't clear. Having the car in one secure spot makes this easy. It makes your car accident management company the central point of contact for repairers, evaluators, insurers and third parties such as the at-fault driver.

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How Long Will Your Car Be in 24/7 CCTV Storage?

It depends on your claim.

Straightforward ones? Maybe a week or two.

More complicated cases, such as disputes with other drivers or investigations into accidents, could take a month or more.

A professional vehicle storage facility with 24 hour CCTV surveillance system keeps your car safe, no matter how long it stays.

Also Read: How Storing Your Car After a Collision Can Protect Your Vehicle and Claim?

What Happens if Your Car is Written Off?

If the repairs cost exceeds the car's value, it's declared a total loss.

Your car stays in storage until the insurance pays you out or agrees on what happens next. They might sell it for scrap or parts later, but that's all arranged once you're settled.

It is kept secure in vehicle storage facilities at your accident management company until everything's finalised. No rush, no extra hassle for you.

What Happens if it Can Be Repaired?

Great news! Once approved, your car gets moved from storage to a proper repair garage (often one approved by your insurer for quality work).

Because it's been stored well, the repairers get it in the same condition, so they can start fixing straight away without surprises.

A car accident claims management company will move your vehicle from the storage facility to the auto body repair shop, and get your vehicle back to pre-accident condition with quality repairs.

How Vehicle Storage With 24/7 Surveillance Helps You?

Accidents are stressful enough. The constant worry of your car getting stolen when it’s off the road only adds to the stress.

Professional vehicle storage with 24 hour CCTV in operation takes that worry away. It stops extra damage and prevents delays in your claim.

You can focus on getting a courtesy car, sorting out any injuries, or just getting back to normal life.

What Should You Expect From a Vehicle Storage Facility?

While your claim is ongoing:

• Your car is safe and secure.
• No one's messing with it.
• It's ready whenever inspectors or repairers need it.
• The whole process stays smooth.

It's all designed to make a stressful situation less chaotic.

Frequently Asked Questions