At Simple Claims, we understand that dealing with a car accident is stressful, and your personal information is essential. This Privacy Policy explains how we collect, use, and protect your information when you use our website. We are committed to transparency and ensuring that your data is handled responsibly and securely. By using our website, you agree to the practices described here.
We collect personal and non-personal information to provide you with effective accident management services. This includes your name, contact details, vehicle details, accident information, and insurance information. We may also collect technical information about your device, IP address, and browsing activity on our website. Sometimes, we collect data from third parties, such as insurance companies or repair garages, to support your claim. All information is collected to ensure we deliver the best service possible.
We use your information to provide and manage our services efficiently. This includes arranging vehicle storage, coordinating repairs, providing a credit hire vehicle, and assisting with personal injury claims. We use your information to communicate updates, process claims, prevent fraud, and comply with legal obligations.
Your data may be shared with trusted garages, insurance providers, and legal representatives as needed to support your claim. We also use anonymised data to improve our services, website, and customer experience.
Yes, we use cookies and similar technologies to improve your experience on our website. Cookies help remember your preferences and track site performance. You can manage your cookie preferences in your browser settings.
We retain your information only as long as necessary to provide our services. After that, your data may be anonymised for statistical purposes. We securely delete personal information once it is no longer needed.
We implement appropriate technical and organisational measures to protect your data. Access to your information is limited to authorised personnel only. We regularly review our security practices to prevent unauthorised access or breaches.
You have the right to access the information we hold about you. You can request corrections or deletion of your personal data. You may also object to how your information is processed in certain circumstances.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a child, we will delete it immediately. Parents or guardians can contact us to request the deletion of any child’s information.
We may update this Privacy Policy from time to time. Any changes will be published on our website with the effective date updated. Continued use of our services or website indicates your acceptance of the updated policy. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, please contact us directly. You can email us at info@simpleclaims.co.uk or call us at 02084717777. Our team is happy to provide more details about how your data is used. We aim to respond promptly to all privacy-related enquiries. You may also write to us at our company address for formal requests.
Simple Claims is a London-based accident claims management company serving drivers across Greater London.
