It happens in a flash. The sound of crunching metal, and the sudden, sickening realisation: you’ve been in an accident. Your adrenaline spikes, your hands are shaking, and your mind immediately jumps to a hundred questions. Is everyone okay? How am I going to get home? What about my car? And now, how in the world do I even start a claim?

The impact is shocking, but thankfully, it's not your fault. In that moment, the last thing you want is to handle insurance calls, repair quotes, and lost earnings.

The good news is, this is precisely where a specialist accident management company steps in. Forget dealing with all the stress yourself; they are your professional and reliable point of contact. They handle the entire accident process from the moment of impact until you’re back in your repaired car. 

Let’s go through the journey of your claim step by step and see how these experts make a stressful crash easier to manage.

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Step 1: Report Your Accident

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When you’ve had a bump, naturally, your first job is safety. But the very next move you make should be a call to your car accident and injury claim company. This is absolutely non-negotiable.

You might wonder, why the urgency? It is to facilitate you through the emotional and physical trauma of an accident, protect the evidence of the crash, and protect your vehicle from further damage on the road.

As soon as you contact your claim assistant, Simple Claims, a dedicated support system is activated to support you throughout the process. 

You need to give them all the necessary details while they’re still fresh in your mind. This includes exactly where you are, who else was involved (names, reg numbers, and the other driver's insurer, if you’ve got it), and a factual description of the damage. This strengthens your evidence and supports the rest of the car crash claim process.

Step 2: Accident Recovery Arrangements 

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You can’t just leave a mangled car by the roadside. It’s unsafe and often illegal. Once your report is logged, the physical recovery must occur immediately.

The Team Arranges Roadside Recovery

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Simple Claims deploys professional, authorised recovery agents who are experts at handling damaged vehicles. This speed and professionalism mean your car is safely and correctly loaded and removed from the scene.

The claim management company handles the costs and recovers them from the at-fault party. They ensure your vehicle is transported securely from the accident spot to a safe facility, ready for the next stage.

Step 3: Secure Vehicle Storage 

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Once the initial shock is over and your car is off the road, the insurance assessments and repair approvals take time. While that process unfolds, your vehicle needs serious protection.

Safekeeping While the Claim Goes Through

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The accident and insurance claim management team arranges secure storage in approved compounds. These aren't just simple car parkings; we're talking about secured facilities that comply with strict insurance criteria. 

Think of it as protecting your asset. Leaving a damaged car exposed could lead to minor damage becoming a major issue, or even theft and vandalism. The Simple Claims team removes this worry entirely. Your vehicle is safely locked down, preventing any further loss while the administrative wheels turn.

Step 4: Get a Replacement Vehicle

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You need a working vehicle to complete your daily chores and perform your daily activities efficiently, and losing a car to an accident means losing your mobility. You need a claims support team like Simple Claims. We understand the urgency of your situation and will help you to secure a replacement car to get you back on the road.

A Replacement Means Zero Disruption

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Your car accident insurance claims company works quickly to provide a replacement or courtesy vehicle. 

If the accident wasn't your fault, Simple Claims provides a like-for-like replacement within 24 hours. The goal is minimal disruption for you and to help you continue your daily routine. Therefore, we facilitate your replacement car at your doorstep with no charges for credit hire from you.

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Step 5: Vehicle Repair 

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When you recover from the initial shock and are safe at home, the focus turns to the physical repair. This requires expertise, trusted garages, and high-quality control.

Repairs Through Approved Networks

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A trusted car crash and claim management company like Simple Claims works exclusively with top-tier garages across the UK. These repairers are held to the highest standards to ensure your vehicle is restored to the manufacturer’s original performance and appearance.

We manage the coordination with the insurer’s assessor, ensuring the estimated work covers absolutely everything needed. Simple Claims body shop ensures that every hidden damage you missed identifying is repaired.

Step 6- Insurance and Claim Management 

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The car crash claim company becomes the single point of contact after an accident. You no longer need to spend hours queuing on the phone to various insurers, trying to explain complicated liability situations. 

Contact Simple Claims, and our team will talk to your insurer, the third party’s insurer, the assessors, and the garage.

Our team use expert knowledge to submit all documentation accurately and promptly. It minimises the usual headache of documentation, evidence collection, and timely reporting, which causes delays in your claim process.

Managing Claim Costs and Your Policy Excess

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The car accident insurance claims company pushes hard for prompt claim approval and settlement. Crucially, if you’ve been involved in an accident that wasn’t your fault, just reach out to Simple Claims. We are experts in non-fault recovery. 

This means our team manages the process to ensure that your policy excess is either waived entirely or swiftly recovered from the at-fault party's insurer. It is the amount you would normally have to pay yourself before the insurer covers the remaining costs.

Recovering Costs from Third Parties

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This is the ultimate goal in a non-fault claim: full cost recovery. Simple Claims’ legal and financial specialists pursue the third party and their insurer to recover every penny spent. This includes the repair costs, storage fees, and the cost of the credit hire vehicle. This guarantees you are completely compensated and not financially disadvantaged by someone else’s mistake.

Conclusion

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A car accident is a moment of chaos, frustration, and disruption. But the aftermath doesn't have to be. By choosing dedicated car accident insurance claim assistance, such as Simple Claims, you swap the stress of managing assessors, recovery agents, and insurance adjusters for a single, reliable, expert phone call to the accident management company.

We take the entire, messy, six-step process off your hands. It allows you to focus on the one thing that truly matters: getting yourself back on your feet. Drive with confidence, knowing that if the worst happens, you’ve got a professional team ready to take the wheel.

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