# Simple Claims > Simple Claims is a London-based, FCA-authorised (FCA number 834772) car accident claims management company helping drivers across Greater London recover from non-fault road traffic accidents. The company manages the entire claims journey in-house — accident recovery, secure vehicle storage, like-for-like replacement vehicles, insurance-approved vehicle repairs, personal injury claims, and full insurance/claim handling — with no upfront cost to the customer, as all charges are recovered from the at-fault driver's insurer. Simple Claims has over 20 years of experience, a fleet of 600–700+ like-for-like replacement vehicles, an in-house insurance-approved repair garage, and a dedicated claims handler team. Services are aimed at private motorists as well as licensed PCO/PHV/taxi drivers who need to keep earning while their vehicle is off the road. No claims bonus protection and no excess charges are part of the standard offering. Registered office: Simplex House, Freshwater Road, Dagenham, Greater London RM8 1RX, United Kingdom. Phone: 020 8471 7777. Email: info@simpleclaims.co.uk. ## Core Services - [Car Accident Claims Management](https://simpleclaims.co.uk/car-accident-claims-management): End-to-end management of non-fault car accident claims, covering recovery, repairs, replacement vehicles, insurer negotiation, and compensation, all handled in-house. - [Roadside Assistance / Recovery](https://simpleclaims.co.uk/roadside-assistance-in-london): Rapid roadside recovery across London for vehicles that are undriveable after an accident, transporting them to a repair centre or secure storage at no cost to the customer. - [Replacement Vehicle After Accident](https://simpleclaims.co.uk/replacement-vehicle-after-accident): Like-for-like credit hire replacement vehicles (private and licensed PCO/PHV) typically delivered within 24 hours, with hire costs claimed from the at-fault insurer. - [Vehicle Storage](https://simpleclaims.co.uk/vehicle-storage): Secure, insured storage for vehicles that are undriveable, awaiting repair, or pending a total-loss settlement. - [Personal Injury Claims](https://simpleclaims.co.uk/personal-injury): Compensation claims for drivers, passengers, pedestrians, or cyclists injured in a non-fault road accident, covering medical costs, loss of earnings, and pain and suffering. - [Taxi/PCO Claims](https://simpleclaims.co.uk/taxi-pco-claims): Specialised claims management for licensed PCO, PHV, and taxi drivers, including licensed replacement vehicles so drivers can keep working on platforms such as Uber and Bolt. - [Vehicle Repair](https://simpleclaims.co.uk/vehicle-repair): Accident repairs (bodywork, paintwork, panel replacement, mechanical work) carried out in Simple Claims' own insurance-approved body shop using quality parts. ## Company Information - [Home](https://simpleclaims.co.uk/): Overview of Simple Claims' accident claims management service, key benefits, process, testimonials, and FAQs. - [About Us](https://simpleclaims.co.uk/about-us): Company background, vision and mission, and headline stats (20+ years experience, 600+ replacement cars, 99% client satisfaction, 500+ successful claims per month). - [Contact Us](https://simpleclaims.co.uk/contact-us): Contact form, phone, email, and office address for starting a claim or requesting a call back. - [Car Accident Claim (start a claim)](https://simpleclaims.co.uk/car-accident-claim): Entry point for starting a new non-fault car accident claim. ## Accident Advice / Guides - [What Is a Non-Fault Car Accident](https://simpleclaims.co.uk/what-is-a-non-fault-car-accident): Explains what qualifies as a non-fault accident and what drivers are entitled to claim for. - [Accident Management vs Insurance Company](https://simpleclaims.co.uk/accident-management-vs-insurance-company): Compares using a dedicated accident management company against going through your own insurer. - [Will My Insurance Be Affected After a Non-Fault Accident](https://simpleclaims.co.uk/will-my-insurance-be-affected-after-a-non-fault-accident): Explains the impact (or protection) of a non-fault claim on a driver's no-claims bonus and premium. - [Blog](https://simpleclaims.co.uk/blog): Articles and guidance related to non-fault accident claims, recovery, and the claims process. ## FAQs - [FAQs](https://simpleclaims.co.uk/faq): Categorised answers covering PCO/PHV/Taxi claims, accident recovery, credit hire, vehicle repair, vehicle storage, and personal injury — including no-claims bonus protection, no upfront costs, claim duration, required documents, and handling disputed liability. ## Legal - [Privacy Policy](https://simpleclaims.co.uk/privacy-policy): How customer data is collected and used. - [Terms and Conditions](https://simpleclaims.co.uk/terms-and-conditions): Terms governing use of Simple Claims' services. ## Notes - Simple Claims Limited is authorised and regulated by the UK Financial Conduct Authority (FCA number 834772) for regulated claims management activities. - Service area is currently Greater London only. - All core services (recovery, storage, replacement vehicle, repairs, claim handling) are offered at no upfront cost to non-fault claimants; charges are recovered from the at-fault driver's insurer.